Guests shall report in writing any issues with their check-in or any problems on the premises, including broken or malfunctioning items and matters that require the host's attention, within an hour of check-in. Please contact the host, so the host could try to remedy the situation.
Need help? Can’t find something? Message the host at any time for assistance.
Free parking is provided with 2 spaces. The garage is off-limits. There is no parking allowed on the street. Guests and visitors should comply with the parking regulations and requirements and must show consideration to other vehicles in the neighborhood.
No shoes inside the home.
This is a smoke-free property. Additional cleaning fees will be collected if evidence of smoking is found.
No parties or events.
No pets.
Guests may not flush any wet wipes or feminine products down the toilet (even "flushable" brands). They belong in the garbage bin, instead of plumbing pipes.
The maximum property capacity is 8 adults/children. Infants (2 and under) do not count toward property capacity.
Quiet time after 9 p.m. until 9 a.m. This is a neighborhood with families and retirees. Please be respectful of them.
No eating or drinking in bedrooms. Please enjoy your meal in the dining room.
Hot Tub is available for your enjoyment. Use At Your Own Risk. NO glass or cans. No horseplay or loud behavior after 9PM. Please ensure cover is in place when not in use.
Do not leave food or open trash bins outside. This is a great Smoky Mountains and nature may pay you a visit.
Make sure to turn off the lights, and any electronics when you leave the house. Don’t forget to close the windows and lock the door.
Do not move the grill. After the grill has cooled, place the cover back on.
Report any damages and/or breakages in a reasonably timely manner. Damages exceeding any security deposit or insurance coverage amount must be paid by guests and will be reported to your booking provider. Failure to report damages or attempting to cover up damages may result in additional fees.
Additional cleaning fees will be collected for any scenarios involving deep or excessive cleaning. This includes handling any vomit/blood/beverage/food stains anywhere on the premises; cleaning/replacing bedding/linen soiled with blood, body fluids, secretions, or excretions regardless of source.
The property owner and/or designated agents may enter the property for repairs, cleaning, problem remediation with an urgent notice provided to guests.
The property is not infant/childproof, but children are welcome. Please monitor children closely around the fireplace, deck, hot tub, pool, and generally around the property.
Please be respectful of the property and treat it as well as you would your own home.
A booking request constitutes acceptance of all House Rules in their entirety and complete acknowledgment of listing description from all guests on the reservation.
The guests' names on the reservation must match the guests' government-issued picture IDs. The host and/or host's designated agent reserves the right to verify all guests' valid unexpired government-issued picture IDs at the time of check-in and any time during the guest's stay to make sure information is provided to the host on the reservation is valid for safety reasons.
Enjoy yourself. That’s a house rule. So take your fun seriously!